"Zen’s mission statement of being the best ISP in the UK certainly holds true with Sycom. We introduce 99% of all our customers to ZEN and not one can fault the Service Provision & Support."
Mr S Thompson - MD, Sycom Ltd (Zen Partner)
"The service from Zen, particularly from the specialist Events Team, has been excellent and the monthly contract has proved a great feature for the type of connectivity we require. The reputation of Zen as a high quality provider is well known in the industry and has been proven to me in every aspect of the service I have received."
Mr C Kewin - Nova International Ltd (Great Run)
"I am absolutely over the moon with the service Zen is providing St David's IT Solutions and our customers."
Mr J Sutherland - Managing Director, St. David's IT Ltd (Zen Partner)
"Zen delivered an excellent service during the recent Political Party Conference season, providing a professional approach with good customer support alongside reliable and high quality broadband lines. I look further to working again with the Zen specialist events team who were efficient and helpful."
Mr J Robinson - The Telegraph Group Ltd
"Would you please pass my thanks to all the team at Zen, who have made my move over smooth, trouble free and in a very quick time. No loss of work was experienced, so many thanks."
Mr A Hunt - G&M Exports Ltd
"After using Zen for my home and business connections over the years, I immediately thought of Zen when it came to choosing a provider for my Parliamentary Office. I've always found Zen's service to be of high performance and reliable and I look forward to receiving this high level of service at the House of Commons from an ISP I know that I can trust."
Mr G Shapps - Member of Parliament for Welwyn Hatfield
"Zen is a reliable and high quality provider, offering a great service for events through the one month rental period and the helpful attitude of staff."
Mr B Caple - Fast Track Events Ltd
"Just a quick note to say how lovely we think you people at Zen are! Quick service, most helpful on the phone and remarkably efficient."
Mr P Knox – Purple Flame Media
"In some respects Zen is an in-direct representative of our company, where any problems the customer encounters with Zen becomes a problem with us. This is why we chose - and will continue to choose - Zen as our ISP, for its reliability and excellent service."
Mr D Halenko - Blackburn Alarms (Zen Partner)
"Your help was above and beyond that expected and it is very much appreciated. Another gold star for Zen."
Mr P Sturgeon – Protozoon Ltd (Zen Partner)
"Thank you for an absolutely painless experience in migrating to Zen. It's so refreshing to have everything work exactly as we were led to expect. I'm impressed by the level of technical detail available from your web site about our ADSL connection and the way speeds are negotiated - I can't think of anything else I'd want from an ISP.
Mr J Woods – Scintillance Ltd
"Zen Internet worked with Polyflor to install circa 25 secure ADSL connections into the homes of the Company's UK sales force. The professionalism shown in this totally managed solution has been excellent at all times."
Mr C Mosley – Polyflor Ltd
"Please tell everyone at Zen you're all doing a fantastic job. You've obviously also got the right approach to dealing with customers promptly and courteously."
Mr M Fisher – SoftRight UK Ltd
"I have to say that the levels of service I receive from Zen, and particularly from my account handler, are second to none."
Mr P Brooks - Antar Information Technology Ltd (Zen Partner)
"A big thank you to Zen Internet for making our transition to SDSL so easy and painless. In the experience of the whole Warren Evans team, we have never been so impressed with the service, helpfulness and commitment of the Zen team."
Mr R Garside - Warren Evans
"I am writing to praise your great customer service. I feel that the Zen Customer Service agents not only know what they are talking about they are proactive in helping the clients. Keep up the good work."
Mr K Shrikumar - Kraya Limited
"Thank you for fantastic support and Broadband access. I shall be recommending you to all the staff and parents."
Mr T Fryer, Deputy Head. Terra Nova School
"This is just to say thank you for your company's approach during my recent dealings with you. The way you deal and function with customers is a great example."
Mr F Edwards - Residential Customer
"I simply wanted to put on record my appreciation of the quite excellent friendly helpful service I have received from Zen Customer Services and Zen Technical Support, and moreover this is consistent. You deserve your high rating and clearly work at maintaining such a high standard."
Dr I B Pearson - Residential Customer
"We've been with Zen for a couple of months now and are very happy we followed a colleague's advice to sign up with you. Definitely a company we would be happy to recommend and be associated with."
Mr & Mrs Hare - Residential Customers
"I have recommended Zen to many people, all have been very pleased with the service they receive. As I tell others, 'If you want broadband to be just as reliable and simple to use as turning on the TV then there is only one provider.' "
Mr J Dalton – Residential Customer
"Brilliant, once again Zen has impressed me with its brilliant customer service and excellent communication skills. Your company truly is a benchmark for all others."
Mr T Lynch – Residential Customer
"Before joining Zen I researched extensively the quality of service offered by numerous ISP's and Zen came out on top. I can only compliment you all on not only a terrific product but also and fantastic service, you are all a credit to the industry and a benchmark by which others should measure themselves."
Mr L. Brotherton – Residential Customer
"As I work in the IT industry I am all too aware of the failures of many call centres and 'technical helpdesks' but I want to commend your technical people who were superb when I called them."
Mr D Short – Residential Customer