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Contact Zen

0845 058 9000

At Zen Internet we pride ourselves on delivering the best in customer service. Details of how you can contact our team of professionals can be found below. If you are unsure which department you need, hover over the department names for a brief description of the department's responsibilities.

In addition to the 0845 country-wide numbers listed below you can also contact us using our standard telephone numbers.

Zen Broadband Voice customers can call us free on 777.

Technical Support 8am - 8pm weekdays
9am - 5pm weekends		 0845 058 9009
 		support@zen.co.uk
     
Customer Services 9am - 5pm weekdays 0845 058 9000 customerservices@zen.co.uk
     
Sales 9am - 5pm weekdays 0845 058 9000 businessenquiries@zen.co.uk
 homeenquiries@zen.co.uk
     
Customer Billing 9am - 5pm weekdays 0845 058 9000 accounts@zen.co.uk
     
Payment Processing 9am - 5pm weekdays 0845 058 9003
 		accounts@zen.co.uk
Credit Control 9am - 5pm weekdays 0845 058 9000
 		accounts@zen.co.uk
Partner Programme 9am - 5pm weekdays 0845 058 9080 partner@zen.co.uk
     
Press Enquiries 9am - 5pm weekdays 0845 058 9002 pr@zen.co.uk
 
Fax   0845 058 9005  
Please Note:
We are closed on Bank Holidays.
Calls are charged at local rate, mobile charges may vary between networks.
Voicemail is in operation for urgent messages outside office hours, and our teams can also
be contacted by e-mail.
Calls may be recorded for training and monitoring purposes.
Customers wishing to cancel a service should sign-in to the customer portal.

General guidance and answers to many common technical problems are available from our Technical Support site.

If you wish to write to us we can be contacted at the following address:

Zen HQZen Internet
Sandbrook Park
Sandbrook Way
Rochdale
OL11 1RY
(Directions)

Zen Internet Limited is registered in England No. 03101568, VAT Reg No. 686 0495 01.