We won't hold you back. With 900Mbps broadband, go up to 29x faster than standard fibre.
We've signed up to Ofcom's Voluntary Code of Practice: Residential Broadband Speeds, which means we've agreed to give clear information on the broadband speeds our customers can expect.
We are committed to providing our customers with the best possible broadband speed at all times. However. it's important to note that the speeds we have quoted are an indication of the speed that lines like yours have achieved for this broadband service, but there are other things that can affect the speed you'll get.
Please note the speeds displayed are from Zen to your router/hub and are not inclusive of Wi-Fi speeds between your hub and your wireless device.
That’s why if the speed between Zen and your router is significantly below our estimate, and we’re unable to fix the problem, you can end your contract penalty-free.
For more information on broadband speeds, visit our Broadband speeds page.
Don’t worry, our friendly and helpful customer service team is on hand to help! You can get in touch with us via email, phone or live chat. Simply visit our contact us page for all the information.
Please don't hesitate to give us a call on 01706 902 573
As the UK’s Best Broadband provider there’s no doubting you’ll get the best wireless router, unlimited downloads and the Zen Contract Price Promise, that goes without saying. But at Zen we offer even more, that’s why we’re the best…
We won't hold you back. With 900Mbps broadband, go up to 29x faster than standard fibre.
Your Zen Contract Price Promise means no price rises for the life of your contract. Simple.
We’re the UK’s largest B Corp broadband provider… and we’re on a mission to put the planet first.
We continue to focus on our customer experience and listen to what our customers have to say. That's why we're one of the only "green" Trustpilot score broadband providers in the UK and continue to win awards for our service.
Which? Recommended
|
|||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Mid Contract Price Hikes?
|
No | +£3 /month |
+£3 /month |
+£3 /month |
+6.2% on avg |
+£3.50 /month |
|||||
Certified B Corp
|
|||||||||||
100% UK-Based Support Team
|
Switching broadband really needn't be a hassle. All it takes is 10 minutes and we'll do the rest!
1
Select your product
With speeds up to 900Mbps you have a range of product options available.
2
Complete your order
Once you've found what you're looking for, you can easily place your order online.
3
Enjoy better broadband
Sit back and relax while we do the rest. Your broadband is in good hands.
With our 900Mbps product, go 29x faster than our lowest speed available (Unlimited Fibre 1 at 31Mbps average download). Here’s the difference our Full Fibre speeds make to you. Want to know more about our partnership with CityFibre? Click here.
We continue to focus on our customer experience and listen to what our customers have to say. That's why we're one of the only "green" Trustpilot score broadband providers in the UK and continue to win awards for our service.