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The UK's most recommended
broadband provider
91% of our customers would recommend us.
- Expert Reviews, 2024*
See what you can get...
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Here's why you'll love Zen broadband
Zen is the smart choice
We are the only Which? Recommended Provider, 21-times PC Pro Best Broadband, and rated Excellent on Trustpilot.
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Up to 2Gbps download speeds
We won't hold you back. With up to 2Gbps full fibre broadband speed, you can easily handle anything the internet has to offer.
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UK-based customer support
We’re dedicated to happy customers. That's why our UK-based specialists are always on hand to help you resolve any issue as efficiently as possible.
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Contract Price Promise
Experience fast, reliable broadband and phone services you can count on, with our Contract Price Promise on all our broadband packages.
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Joining Zen is simple...
Switching broadband needn't be a hassle. All it takes is 10 minutes and we'll do the rest!
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Enter your
details
Let us know who your current provider is and we will handle the switch process for you.
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Enjoy better broadband
Sit back and relax while we do the rest. Your broadband's in good hands.
Switching is easy with Zen
Keen to switch broadband provider, but afraid of the hassle? Rest assured, with One Touch Switch, switching to a new broadband provider has never been easier. Enter your postcode, choose your package and we will prompt you for the required information. Simply enter those details and we will handle the switching process on your behalf, including letting your existing provider know.
Start your switch today
To the only Which? recommended broadband provider.
Why choose Zen?
We continue to focus on our customer experience and listen to what our customers have to say. That's why we're one of the only "green" Trustpilot score broadband providers in the UK and continue to win awards for our service.
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Discover the Zen difference
At Zen, we put people first. Our UK-based team is here to provide expert support whenever you need us. We've been named the only Which? Recommended Provider for broadband, and are the current Which? Customer Service Brand of the Year.
We also believe in using business as a force for good. As a Certified B Corporation, we're committed to sustainability and reducing out environmental impact. And we're working towards Net Zero through initiatives like renewable energy use and carbon offsetting.
Explore our products
We’ve got the perfect products to complement your home network. Whether you’re looking for an ultrafast connection or a Digital Voice system to future-proof your home phone, we’ve got you covered.
Ultrafast broadband
Experience the power of Zen broadband - lightning-fast speeds, zero buffering, and seamless connectivity for work, streaming, and gaming like never before.
✔ Future-ready ✔ Up to 2Gbps
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Reliable Home Phone plans
Enjoy a hassle-free home phone experience with Zen. No hidden fees, just straightforward pricing and dependable service you can trust.
✔ Flexible plans ✔ Fixed pricing
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Secure Hosting & Domains services
Establish your online presence effortlessly with Zen's comprehensive hosting and domain solutions - secure, feature-rich packages tailored to your needs.
✔ Free website builder ✔ Award-winning support
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Powerful WiFi boosters
Experience seamless, high-speed internet in every corner of your home with Zen's WiFi Boosters. Say goodbye to 'not spots' and enjoy uninterrupted connectivity for streaming, gaming, and working from any room.
✔ No more dead zones ✔ Easy setup
Make the move today
To the 21x PC Pro Best Broadband award-winning provider.
Still in contract?
Still in contract with your current provider but want us to remind you when your contract end date is approaching so you can switch to us?
Can't find your answer?
Frequently asked questions
Paid Media FAQs
Zen is the UK’s <b>oldest independent internet provider</b>. We’ve been providing award-winning services since 1995, and in all that time we’ve been committed to putting people first and providing a better alternative to the ‘usual’ big names.
We’re the only Which? Recommended broadband provider, with an Excellent rating on Trustpilot, and we’ve won the PC Pro Best Broadband award for a remarkable 20 years running!For us, putting people first isn’t just a marketing slogan, it’s what we truly believe.
We’re the only major broadband provider in the UK that’s B Corp certified, which means we’re committed to using business as a force for good. We’re carbon neutral and leading the way in helping our industry to become net zero.
Unlike our major competitors, our Contract Price Promise guarantees that the price you pay will never increase throughout the life of your contract, because we’re firmly against the practice of attractive offers followed by constant price hikes year after year.
Our friendly team is based in Rochdale in the north of England, and we’re always around to lend a helpful hand should you need us. No scripts, no fobbing, just genuine helpful support.
We have a range of broadband speeds available all the way up to 2Gbps for the ultimate in streaming, gaming, sharing, smart homing, video calling, browsing and more.
Full fibre broadband is rolling out to more homes every day. For the most up to date information at your address, simply enter your postcode into the postcode checker and we’ll let you know what’s available to you today.
Yes, you can. We appreciate that not all phone and broadband contracts run in sync, and that’s why we’ve made all our broadband products available with and without line rental. Landline rental is an optional add on with every Zen service, with our Digital Voice service.
Switching to Zen broadband couldn’t be easier. If your existing broadband contract is up, all it takes is three simple steps.
STEP 1: Enter your postcode and choose your package
STEP 2: Select your chosen broadband package and check out
STEP 3: We’ll take care of the rest, including contacting your existing provider, sending you your new router, and getting everything set upLatest from the blog
*This quote is taken directly from the review Expert Reviews conducted in Aug 2024. Click here to read more.
