Why Zen?

Whether you’re new to connectivity or moving from another provider, there’ll be plenty of help and support to get you up to speed with everything you need to know.

Your dedicated onboarding manager will be a consistent main point of contact throughout, here to answer your questions and provide any additional support you need. Our structured onboarding programme will provide you with a clear path and timeframes, along with clear contact points for both commercial and service-based enquiries.

However we are flexible enough to tailor the support you need for your sales teams with focused ultrafast, SoGEA and overall product training.

Making your transition to Zen as smooth as possible is our goal, which is why we’ll also introduce you to all the tools and Zen services at your disposal, as well as providing any support you need in getting to grips with them.

Ordering and diagnostic tools, with direct access to our suppliers’ systems will enable you to identify new opportunities, support your customers and better target your sales and marketing. Your self-serve learning hub will enable your teams to find answers quickly without needing to call.

Bespoke portal webinars provide structured training to all your staff, while API access will allow for smooth integration with your own systems. And we’ll also provide access to and support with your very own user management portal, for centralised management of your users and teams.

We’re really looking forward to working with you and providing all the help and support you need as you embark on your Zen journey.

Marketing and training

Think of us as an extension of your team. Our in-house experts can provide support and expertise when you don’t have the time or resources yourself.

From campaign planning and sales incentives through to sales and training programmes. Empower your people, engage your customer and evolve your systems.