Customer Portal
FAQs
Wanting to check or change your information we have on file or reset your password? This guide shows you how you can.
Want to check the progress of your order in the Business Portal? This guide shows you how.
Are you a Business customer and think there's a problem with a service? This guide shows you how to run a test.
Have you got a colocation service at our datacenter and need to book a visit? This guide shows you how.
Want to know how to change DNS records such as A, MX or CNAME for your Domain? Click below to find out how.
Are you a business customer and getting bounce backs from Gmail regarding DKIM/SPF? Click below to find out how to fix this.
*Please note that access to specific sections of the customer portal is dependent upon your level of access and permissions, which may impact your ability to carry out some of the tasks outlined in these guides. User access and permissions can be granted/modified by your portal account administrator.
