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Which? Recommended Broadband Provider.
Six years running.
Zen customers are significantly more likely to say they haven’t experienced issues with their connection, and 98% told us that they were satisfied with their provider*
- Which?, March 2026
See what you can get...
Here's why you'll love Zen broadband
Award-winning
We're a six-years Which? Recommended, 22-times PC Pro Best Broadband winner, rated Excellent on Trustpilot.
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Up to 2Gbps download speeds
We won't hold you back. With up to 2Gbps full fibre broadband speed, you can easily handle anything the internet has to offer.
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UK-based customer support
We’re dedicated to happy customers. That's why our UK-based specialists are always on hand to help you resolve any issue as efficiently as possible.
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No mid-contract price rises
Experience fast, reliable broadband and phone services you can count on, with our Contract Price Promise on all our broadband packages.
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Joining Zen is simple...
Switching broadband needn't be a hassle. All it takes is 10 minutes and we'll do the rest!
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Enter your
details
Let us know who your current provider is and we will handle the switch process for you.
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Enjoy better broadband
Sit back and relax while we do the rest. Your broadband's in good hands.
Switching is easy with Zen
Keen to switch broadband provider, but afraid of the hassle? With One Touch Switch, switching your broadband has never been easier. Enter your postcode, choose your package and we'll prompt you for the required information. Just enter those details and we'll handle the switching process on your behalf, including letting your existing provider know.
Start your switch today
To the six-time Which? recommended broadband provider.
Why choose Zen?
We continue to focus on our customer experience and listen to what our customers have to say. That's why we're one of the only "green" Trustpilot score broadband providers in the UK and continue to win awards for our service.
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Which? Recommended
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| Mid Contract Price Hikes?
| No | +£4 /month | +£4 /month | +£3.50 /month | +£3 /month | +£4 /month | |||||
| Certified B Corp
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| 100% UK-Based Support Team
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Putting people and planet first: Discover the Zen difference
At Zen, we put people first. Our UK-based team is here to provide expert support whenever you need us. We've been named a Which? Recommended Provider for broadband for six years straight, also winning the Which? Utilities Brand of the Year award and picking up our 22nd consecutive PC Pro award along the way.
We're also a Certified B Corporation, comitted to using business as a force for good. And we're working towards Net Zero through initiatives like renewable energy use and carbon offsetting.
Explore our products
We've got the perfect range of products for your connected home. Whether you're streaming, gaming, browing, calling, working from home or building your online presence, we’ve got you covered.
Full fibre broadband
Experience the power of Zen broadband for seamless browsing, streaming, video-calling, home working and online gaming.
✔ Future-ready ✔ Up to 2Gbps
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Phone
Reliable Digital Voice services with crystal-clear quality, advanced features, and plenty of included minutes.
✔ Flexible plans ✔ Fixed pricing
WiFi boosters
Eliminate not-spots and enjoy seamless connectivity throughout your home.
✔ No more dead zones ✔ Easy setup
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Hosting & domains
Secure, high-performance hosting solutions to power your personal website and email.
✔ Free website builder ✔ Award-winning support
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Still in contract?
Still in contract with your current provider but want us to remind you when your contract end date is approaching so you can switch to us?
Make the move today
To the 22x PC Pro Best Broadband award-winning provider.
Can't find your answer?
Frequently asked questions
Paid Media FAQs
Zen is the UK’s oldest independent internet provider. We’ve been providing award-winning services since 1995, and in all that time we’ve been committed to putting people first and providing a better alternative to the ‘usual’ big names.
We’re the only Which? Recommended broadband provider for six years running, with an Excellent rating on Trustpilot, and we’ve won the PC Pro Best Broadband award for a remarkable 22 years!For us, putting people first isn’t just a marketing slogan, it’s what we truly believe.
We’re the only major broadband provider in the UK that’s B Corp certified, which means we’re committed to using business as a force for good. We’re carbon neutral and leading the way in helping our industry to become net zero.
Unlike our major competitors, our Contract Price Promise guarantees that the price you pay will never increase throughout the life of your contract, because we’re firmly against the practice of attractive offers followed by constant price hikes year after year.
Our friendly team is based in Rochdale in the north of England, and we’re always around to lend a helpful hand should you need us. No scripts, no fobbing, just genuine helpful support.
We have a range of broadband speeds available all the way up to 2Gbps for the ultimate in streaming, gaming, sharing, smart homing, video calling, browsing and more.
Full fibre broadband is rolling out to more homes every day. For the most up to date information at your address, simply enter your postcode into the postcode checker and we’ll let you know what’s available to you today.
Yes, you can. We appreciate that not all phone and broadband contracts run in sync, and that’s why we’ve made all our broadband products available with and without line rental. Landline rental is an optional add on with every Zen service, with our Digital Voice service.
Switching to Zen broadband couldn’t be easier. If your existing broadband contract is up, all it takes is three simple steps.
STEP 1: Enter your postcode and choose your package
STEP 2: Select your chosen broadband package and check out
STEP 3: We’ll take care of the rest, including contacting your existing provider, sending you your new router, and getting everything set upLatest from the blog
*This quote is taken directly from Which? magazine, March 2026.
