Partners
Flexible. Tailored. Long-term. Whether you want to own the customer relationship or just refer someone to us, we have a range of partnership options to suit you.
There's partnership...
then there's Zen partnership
Our USP?
We're more than just an ISP
Over the last 30 years, Zen has organically grown into one of the largest independent networking and connectivity providers in the UK, providing infrastructure and services to over 600 partners.
Powered by our robust network and product portfolio we support businesses across the UK to help empower growth and are committed to you and your customers to make sure you succeed and become a technology leader in your own right.
OUR AMBITION IS TO BE
The UK's alt-net aggregator of choice in the channel
Coming soon...
Late last year we announced our ambition to become the aggregator of choice for alt-net full fibre infrastructure providers, giving channel partners access to the biggest full fibre footprint of any supplier in the UK.
Say hello to The Fibre Hub
Now that ambition is being realised. In a number of weeks, The Fibre Hub will open for business. As a first step, existing Zen partners will be able to offer their customers access to CityFibre’s huge full fibre footprint via our dedicated wholesale platform, alongside the already existing Openreach footprint.
And that’s just the beginning. CityFibre will be closely followed by the footprints of Freedom Fibre and Trooli, with many more in the pipeline.
How will our partners benefit?
- Enjoy access to a huge alt-net full fibre footprint and lots of choice. We’re starting with CityFibre, Freedom Fibre and Trooli, but many more are in the pipeline.
- Alt-net footprints will be accessible via our Campaign Centre FTTP tool, allowing our partners to segment and download address data for use in customer acquisition campaigns. We'll also provide self-serve white label and brandable campaign material. Extra resources and marketing development funds are available for qualifying campaigns.
- Zen partners benefit from highly competitive commercials. The Zen Partner team can tell you more.
The 'Zen' way
Zen is powered by a simple truth. Collaboration, trust, and strong relationships achieve big things. That's exactly what our partners enjoy from the get-go.
Our approach to doing business is ethical and honest, and we like to keep things simple, removing the unnecessary complexity often associated with the large carriers. With our people-first approach, our technical excellence and competitive commercials, we make a real difference to our partners every day.
Our partner vision:
To be the preferred partner for those who value quality, people and the planet as much as we do.
Our partner mission:
The most trusted provider of connectivity, committed to delivering exceptional quality and service.
We're Independent
That’s one of the things that separates us from our major competitors. With no shareholders or investors to satisfy, we can be quicker to market than the large carriers. As we carry zero debt, we reinvest our profits into making Zen an even better business for our people, the planet, and you.
We're straight-talking
We're honest, straight-talking, and transparent. Because we know the best way to grow a business is to help you grow yours. Every partner, large or small, is important to us. Our flexible approach to working with partners as individuals helps us to meet your needs and maximise your opportunities.
A network you can believe in
We continue to invest heavily in our high-capacity network, including supporting our full fibre rollout, to ensure your customers have the most reliable and high-performing service. We connect your customers through our network of nearly 700 on-net PoPs following an investment of over £12m and are also supported through strong partnerships with our off-net carriers.
People first
When you join Zen, you don't become just another small fish in a big pond. We become a long-term extension of your team. As a Zen partner, you have direct access to our operations teams in technical support, provisioning, billing and service management as well as always-available support from our account management teams.
You’re in control
With our purpose-built portal and API, and always on-hand training and learning support, we give you all the tools you need to grow and develop your business the way you need.
A force for good
We don't just talk the talk - we walk the walk. Through our products, practices and profits, we're committed to doing no harm and benefitting all. Businesses can be a force for good and sustainability is at the heart of everything we do. That’s why we are a B Corp, Carbon Neutral and also on a path to Net Zero.
Be a Partner. Be a part of Zen.
At Zen, you get so much more than just service, you become part of a long-lasting partnership. One built on trust, collaboration, and expertise. From wholesale internet and telecom services to broadband reseller and more. And whichever you choose, we’ll work with you to provide the best experience for you and your customers.
Service Providers
Collaborating with the best people. Connecting to the best network. Gain access to our outstanding network and platform.
Why we do what we do...
We put the happiness of our people and our partners at the core of everything we do. But don’t just take our word for it.
Find out more about our partner success stories
Partner with us
Not sure which is the right option for you and need some expert advice? Fill in the form below and a member of our team will be in touch to discuss how we can work together to empower your business.
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