Richard's blog

This International Women's Day, I took the opportunity to discuss a woman who has had a major influence on my life...

I've decided to share my top five business tips, that have helped propel Zen from start-up to a business now approaching £100m turnover, and with a reputation for providing the best service in the industry...

I'm delighted to announce our partnership with local football club Rochdale AFC. I made this video ad to encourage fans to sign up with Zen...

I'm proud to announce that Zen is now a certified B Corp! But what is that, and what does it mean? I'll explain all, and why we're committed using business as a force for good...

SpaceX has achieved fantastic progress, so full credit to Elon Musk and the SpaceX team. The question I consider here, is what impact Starlink might have on the UK fixed broadband market, which accounts for three-quarters of Zen’s revenue...

In October we celebrated our 25th anniversary, and as far as I know that makes us the only 25-year-old ISP in the UK that still exists in its original form...

My mission in life is to change the bad side of the capitalist system we're all part of into something more people focused and sustainable for the long term...

In my latest video, I explain how a paragliding trip to Bhutan was the catalyst for the creation of our three most-fundamental long-term objectives of "Happy Staff", "Happy Customers" and "Happy Suppliers".

I recently spoke at the Tech Leaders Summit in London on the subject of using AI to automate your business processes. Take a look to find out what Robotic Process Automation might mean for the future of work...

On 24 April 2019, we had the official opening of our new office in the city centre of Leeds...

On 20 November 2018, I spoke at the LINX quarterly meeting on the subject of "The rise of the Internet over the past 23 years, linked to some key moments in Zen's history".

On 14 September 2018, I spoke at the launch of Rochdale's New Pioneers programme – a programme aimed at improving the lives of the people of Central Rochdale.

Every year, the people at Zen choose a charity to support for the year. Our hard working Social and Charities Committee then arrange a calendar of fundraising events to support our chosen charity.

On 19th June I chaired a roundtable discussion at the Connected Britain 2018 conference in London. My chosen topic was “Evolving capitalism to support a better connected future”. Here’s how it went…

I recently did a video interview for one of our partners, TSG. In part of the interview, I talked about Zen’s culture of putting people first and money second, and also about our long-term focus...

A trip down memory lane, a look at Zen today, and a glimpse into the future...