Ultrafast Full Fibre
29x faster than regular fibre broadband
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Ultrafast full fibre broadband now available in your area:
Guaranteed Reliability
99.9% uptime with the UK's most reliable broadband
No Price Hikes
No price hikes throughout your contract
UK-Based Support
Award-winning UK-based customer service team
Our CityFibre partnership is growing
We’re proud to be the network of choice for CityFibre, providers of the UK’s largest independent Full Fibre platform, as we deliver unrivalled Full Fibre broadband to millions of homes and areas across the UK. Our symmetrical broadband packages are among the fastest available, providing up to 900Mbps of bandwidth to ensure rapid download and upload speeds. Harnessing the maximum potential of every home’s digital devices, CityFibre coverage can transform hybrid working and home entertainment - enabling seamless connection and internet capabilities.
This already thriving partnership has accelerated our ongoing mission to provide crucial improved services and competitive pricing, enabling us to play our part in helping to support our UK consumers at what is a truly pivotal time.
Find out more about CityFibre and the partnership with Zen here.
Greg Mesch, CEO, CityFibre with Richard Tang, CEO, Zen on a dig site visit in Rochdale
Zen and CityFibre in the UK
As the UK’s only Which? Recommend Provider for Broadband, we want all our valued customers to benefit from the Zen service over the CityFibre network. That’s why we’re working hard in partnership with CityFibre to roll out broadband installations to homes across the CityFibre footprint. When it comes to accelerating the UK’s internet speed, we’re determined to go above and beyond in delivery.
So, whether you’re based in Aberdeen, Glasgow or Milton Keynes, as well as 40 plus more areas, you can experience the transformative residential benefits now. Simply check your postcode using our postcode checker to see if your home has access to our service.
- Aberdeen
- Bolton
- Bradford
- Bracknell
- Brighton & Hove
- Bury St. Edmunds
- Cambridge
- Chatham & Gillingham
- Coventry
- Derby
- Doncaster
- Edinburgh
- Glasgow
- Huddersfield
- Ipswich
- Leicester
- Leeds
- Milton Keynes
- Newcastle
- Nottingham
- Northampton
- Norwich
- Reading
- Sheffield
CityFibre with Zen is available across the country in towns including…
Aberdeen
Welcome to the granite city. Rock solid broadband from Zen and CityFibre is now available in Aberdeen.
Doncaster
Why wouldn't one of the UK's newest cities benefit from the UK's latest full fibre internet technology? Check your availability now.
Edinburgh
Scotland's capital benefits from full fibre broadband services over the CityFibre network with award-winning provider Zen.
Rochdale
Full fibre broadband is now being delivered across Rochdale over the CityFibre network with your locally-based provider. Sign up now and support local!
The UK's only Which? Recommended Broadband Provider
For three years in a row, Zen has been the only broadband provider recommended by Which?
Consistently topping the table for speed, technical support, value for money and more, we're proud to be their provider of choice.
If you're looking for reliable, award-winning broadband with great service that people love to recommend, don't just take our word for it.
Has your broadband provider ever pulled a superfast one on you?
See how we match up to the competition. We think it’s pretty obvious…
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Which? Recommended
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| Mid Contract Price Hikes?
| No | CPI + 3.9% | CPI + 3.7% | CPI + 3.9% | +8.1% in 2023 | RPI + 3.9% | |||||
| Certified BCorp
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| 100% UK-Based Support Team
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Make the move today...
Everything You Need To Know About CityFibre
Cityfibre FAQ's
For our customers wanting to make the switch to Full Fibre broadband through our partnership with CityFibre, we’ve created a range of CityFibre broadband deals.
Zen and CityFibre offer a range of full fibre broadband packages to suit your needs and buget.We’ve tailored each package to match different specifications based on your average usage and the length of time you’d want to initially sign up for. Explore all of our CityFibre packages.
Explore all of our CityFibre packages.
CityFibre is expanding its full fibre network across the UK. In 2021, the CityFibre network was installed and launched in 29 different locations, but is now available in many more towns and cities throughout the country. Having CityFibre in your area means you can enjoy faster and more reliable fibre broadband.
Enter your details in the postcode checker to see whether it’s already available where you are, or if it’s on the way.
CityFibre offers you some of the fastest and most consistent speeds in the UK, thanks to its full fibre connection that runs directly to your home or business.
The Zen packages we’ve created in partnership with CityFibre offer you a variety of speeds based on what your exact needs are. Our top full fibre package offers you download speeds of 900mbps with an average upload speed of 100mbps. Whether you’re working from home, streaming movies, gaming online, or browsing the web, CityFibre has a speed that suits you.
Check here to see what's on offer.
Absolutely. As a certified B-Corp, being active in ensuring that the environment is at the forefront of everything we do is crucial to our organisation. We are consciously selective in who we choose to partner with – looking for those who share the same synergy for working towards a more sustainable future. CityFibre does exactly that. With modern networks built with purpose, it has the ability to make carbon neutral movements thanks to its latest power efficient technology – which performs to optimise its full lifecycle and reduce waste.
To find out more about our B-Corp initiatives here at Zen, read here.
Fake fibre broadband is a misleading terms that refers to broadband services that use copper cables for part of the connection. Compared to ordinary copper lines, Full Fibre provides a more durable and stable connection, and Full Fibre is the only fully fibre-optic internet service available. Other 'Fibre' products continue to use copper cables to supply part of the connection. This essentially means that the signal strength can soon decrease, as the longer the wire has travel to reach the home or business, the slower the internet speed. Full Fibre provides far better reliability and broadband speeds of up to 900Mbps, making it ideal for all types of internet use. In fact, with Zen's Full Fibre 900, a 4GB HD movie can be downloaded in 38 seconds, and a 60GB game in under 10 minutes.
Have any questions?
Don’t worry, our friendly and helpful customer service team is on hand to help! You can get in touch with us via email, phone or live chat. Simply visit our contact us page for all the information.
Please don't hesitate to give us a call on 01706 902 573
Joining Zen is simple...
Switching broadband really needn't be a hassle. All it takes is 10 minutes and we'll do the rest!
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Don't just take our word for it...
We continue to focus on our customer experience and listen to what our customers have to say. That's why we're one of the only "green" Trustpilot score broadband providers in the UK and continue to win awards for our service.
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