Keeping your Equipment Secure

Although we don't provide support with the setup of your SIP server/PBX, We provide you the settings you will need below for your supplier to be able to instruct on completing the setup.

It's important to secure your server/PBX with strong passwords. Your Server/PBX maintainer will usually have this covered, however if not, you can follow this advice on setting strong passwords:

• Be at least 8 characters long, recommended at 12+ characters
• Use of letters and numbers
• Contain both capital and lower-case letters
• Include special characters. E.g. "@, £, $, %"
• Regularly change your PBX password

Should you need further advice on keeping your Server/PBX secure, please contact the maintainer to ensure you are protected.

Further information on securing your PBX can be found on the Comms Council website here.

Additionally, should you need any of your Zen SIP Trunking details, you can find these within the Customer Portal.