1. Check your Internet Connection

An internet connection is required for digital voice to work.

If you're having trouble with your connection, be sure to look at our diagnostic pages here.

1. Pairing your DECT Phone to the FRITZ!Box

On the FRITZ!Box, you need to press and hold the "Fon / DECT" button for 10 seconds and the light will begin to flash.

A prompt will appear on your DECT Phone with the option to pair. Press this to pair your DECT Phone to the FRITZ!Box.

If no prompt shows, ensure your DECT Phone isn't paired to another device then retry.

3. Test it's Working!

Make a test call and ensure you can hear and be heard.

If things don't appear to be working, don't panic! Just go through the setup steps mentioned above again.

If things still don't appear to be working, take a look at the troubleshooting steps here.