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Updating Domain WHOIS Information
What is WHOIS?
WHOIS data is the information attached to domain name about it’s owner/administrator and contact information for that individual or business.
It's a requirement that domain owners keep this information as accurate and up to date as possible, as failing to do this could result in a domain being suspended.
What information is stored in WHOIS?
We've created the below list of information that can be changed within the WHOIS database for a domain name:
| Registrant Name Registrant Organization Registrant Street Registrant City Registrant State/Province Registrant Postal Code Registrant Country Registrant Phone Registrant Phone Ext Registrant Fax Registrant Fax Ext Registrant Email |
Updating WHOIS Information
To update WHOIS information just, send an email to dnsandhosting@zen.co.uk with whichever details you want changing from the above list.
The email you send must be from an authorized contact and email address registered with Zen. In some instances, this email is different from the one on the WHOIS database. if this is the case please contact us from the correct registered address with Zen.
Note: Requests for any WHOIS changes are usually actioned within 48 hours, the exception being if requests fall on a weekend or public holiday.
Updates to the WHOIS database are manual, once submitted these can take several days to be verified by our suppliers.
