Wireless Settings

1. Log Into Your FRITZ!Box
  • Start by finding the "FRITZ!Box Password" on the underside of your router

    Label on the back of FRITZ!Box detailing the wifi and log in details
  • Using one of your devices, open your web browser of choice and go to http://192.168.178.1 (when connected to your router via WiFi or a Wire)
  • You'll then be shown a log in screen with an empty "Password" field, enter the found password and click "Log In"

    FRITZ!Box Interface box asking for a password and an option to log in

Note: You can also find these steps on our "How To" YouTube Video

2. WiFi Settings

Now you're logged in, select the following menu options: Wi-Fi wi fi

  • "Wi-Fi" on the left-hand side of the page

    FRITZ!Box_Wi-Fi  | Zen internet
  • "Wi-Fi Channel" within this

    Fritz!Box Wi-Fi Channel | Zen internet
3. Refreshing Channels

If you ever feel your router's WiFi connection is sluggish, you can reset its WiFi by pressing the "Refresh Auto Channel" button.

FRITZ!Box Wi-Fi Refresh Auto Channel | Zen internet

After 30 seconds the WiFi on your router should have turned off, then back on and connected to the best WiFi channel at the time.

For more on Wi-Fi channels, feel free to watch this video.

If the above steps do not resolve the problem, please contact our Technical Support team for further assistance.

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