Zen delivers broadband as it should be. Our high-speed internet keeps homes and businesses throughout the UK connected. Let's look at some of the basics.
Understanding the technology behind your broadband connection can help you make more informed decisions about your internet service. At Zen, we provide three main types of broadband technology: full fibre, part-fibre, and copper broadband. Each of these technologies has unique characteristics in terms of how it delivers internet to your home or office.
Full fibre broadband, also known as Fibre to the Premises (FTTP), provides a direct fibre optic connection from our network straight to your home or office. This technology ensures the highest quality and reliability and offers the fastest broadband speeds available. 
Part-fibre broadband, also known as SOGEA (Single Order Generic Ethernet Access) or FTTC (Fibre to the Cabinet), uses fibre optic cables to the street cabinet and then copper cables from the cabinet to your home or office. It is generally available in locations where full fibre is not yet currently available. The speed and reliability of this type of connection isn’t quite as good as full fibre, but it still provides good performance for most households and businesses.
Copper broadband, or ADSL, relies on traditional copper phone lines carrying a signal from the exchange to your home or office. Copper broadband connections are slower and less reliable than part-fibre and full fibre connections, and as the PSTN (Public Switched Telephone Network) switch off approaches, they are also becoming increasingly rare.
We believe in making Zen a great place to work. Because happy staff provide award-winning service and go the extra mile for our customers every day.
