We’re open for business

If you’re concerned about some of the recent changes impacting our industry, including the Openreach Matters Beyond Our Reasonable Control (MBORC) announcement, well, we can understand. It can be easy to interpret things to imagine there’s no possible way that anything can be done, but the truth is actually a little different.

First of all, we’re proud to say that we’re here if you need to contact us. Our team may be working remotely, but they’re fully equipped to continue to provide the same great level of service that you’re used to. So if you need to talk, just give us a call on 01706 902 579. 

At this time, the safety of engineers and customers is absolutely paramount, and this has influenced the decisions of suppliers like Openreach to suspend all work requiring engineers to enter premises, except in the case of vulnerable customers and key national infrastructure. So, any jobs requiring a new phone or Ethernet line won’t start until 1st June at the earliest.

If there’s an active line into the business premises however, there’s still plenty that can be done as normal. Like upgrades and regrades for example. You can still order ADSL and FTTC, and our cloud services don’t require an engineer visit. Even if you’re looking for a new Ethernet leased line, it’s worth going through the order process now. Given the average lead times for Ethernet orders, it’s likely that ordering now will actually reduce any potential delays. 

Need an Ethernet leased line?

And now could be the perfect time to consider making the switch to Ethernet with Zen. For a limited time, when you choose a 1Gb Ethernet connection, we’re giving you your first two months absolutely free*.  The availability of this offer is dependent on your location, so simply give us a call on 01706 902579 to see if your business is eligible.

Our Ethernet infrastructure discovery tool is available for your business 

We can use a range of infrastructure tools to take the headache and uncertainty out of the initial planning of Ethernet services to your business site. Utilising partners like Openreach enables us to provide an upfront guide to the complexity of delivering specific Ethernet circuits at specific locations. You’ll also get initial indications of timescales and the likelihood of additional charges, which can help you to manage internal expectations with key stakeholders.

To find out more about the delivery of Ethernet connectivity to your business, call us now on 01706 902579.

Business is a little different these days...

You can still progress projects and solutions using the below services and benefit from our exceptional network performance, cloud expertise and communication solutions. For connectivity services all you need is an existing telephone line in place that can be used. So it's business as usual if you're thinking about...

• Fibre (FTTC)
• ADSL – 1-month contracts
• WLR transfer
• Cloud communications solutions
• SIP solutions
• Zen Cloud
• AWS
• Office 365

So, as you can see, despite these uncertain times, we continue to provide the vast majority of services. If you’d like to get in touch to discuss your options, we’d love to hear from you.

For more information, contact our business team on 01706 902 579. 

*Two month free offer: on orders made 1st April 2020 - 21st March 2021. Applicable to new three-year contract orders for on-net 1Gb Fibre Ethernet. Only available to customers purchasing in Gigabit Drop Zone Exchanges. Available on 1Gb circuits across the following products: Zen VPN Ethernet 1000, Zen Ethernet 1000 and Zen wires only Ethernet 1000.