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Green Friday: five great reasons to stay with Zen

Zen Nov 10 2022

Over the last few years, November has turned into Black Friday season. This once American-only occasion has spread worldwide and it’s now almost impossible to avoid being confronted with a host of ‘special offers’ throughout the month.

In 2022 especially, with the cost of living spiralling and prices rising seemingly everywhere, it’s easy to imagine how an offer of cheaper broadband might be attractive but at Zen we don’t do Black Friday deals.

Instead, we’re committed to what we call ‘Green Friday’, showcasing some of the great reasons for choosing to stay with or join Zen. Here are five of those reasons.

1) Value all year round

At Zen, we don’t believe in misleading customers with great-looking six-month offers followed by huge price hikes later down the line. That means you may be able to find short term savings elsewhere, but it usually doesn’t last.

With your Zen Contract Price Promise, you can be certain that your price will remain fixed throughout the life of your contract. And while we can’t guarantee that we’ll never increase our prices, we’re committed to fair pricing and providing the best value we are able.

2) Maintaining our high standards

Plenty of providers are happy to attract customers with special offers, caring less about the service they provide to those customers once they’ve signed up.

If you need to call Zen with a query, you’ll speak to our UK-based, expert team. We’re committed to providing the best possible service should you need it, with the right support and advice at all times.

What’s more, we’re also committed to continually investing in our network, to ensure that Zen customers get the very best broadband experience. We don’t believe in traffic throttling, and we’ll never slow you down. And because we’ve invested in extra capacity on our network, you’ll get the best possible speeds even at the busiest times of day – great news if you’re on a crucial video call or looking to stream the latest movie.

3) We’re award-winning

Zen is the ONLY Which? Recommended Provider for Broadband and a 19-time (consecutive) PC Pro Best Broadband ISP.

You may be able to find a cheaper service elsewhere, but our track record for excellence and putting our customers first speaks for itself.

If that wasn’t enough, we’re also rated ‘Excellent’ on Trustpilot, thanks to consistently great reviews from real customers – something none of our major competitors can claim.

4) Investment in full fibre

Unlike many other providers, we’re not new to the ultrafast game. We’ve been offering full fibre broadband for years and we’re bringing full fibre connections to more and more customers every day.

As full fibre becomes available to more addresses, we’re committed to offering the very best broadband to as many customers as possible.

5) Doing the right thing

At Zen, we believe in a better way of doing business; one that puts people before profits, that genuinely tries to do the right thing for the environment and our local community.

We’re a certified B Corp, which means we’re held to account for the way we treat our people, our customers and the planet. And that’s something none of the other major providers can claim.

We’re also committed to being Net Zero, recently signing up to the Science-Based Targets initiative (SBTi) 1.5°C target. We believe this is a really important step to safeguard the future of our planet, and you can read more about it here. We’ve recently installed solar panels on our HQ roof and are always looking for ways to lead our industry in tackling climate change.

And we were recently recognised at the 2022 CRN Tech Impact Awards, scooping the title of Sustainable Vendor of the Year.

We think there are lots of great reasons to stay with Zen, and we haven’t even mentioned EveryRoom, Digital Voice, CloudComms, award-winning web-hosting or the host of other benefits that come with being a Zen customer.

If you’re a happy part of the Zen family, we’d like to say a huge thanks for being with us on our journey to provide broadband in a better, more sustainable, people-first way.