Comms Dealer roundtable: Maximising the journey to all-IP

In January 2023, Zen's Head of Trading and Partner Experience, Mark Howarth, joined a panel of industry experts to discuss the journey to all-IP.

What is the industry doing about this momentous transition, are resellers recognising the risks and opportunities it presents, how important will delivering a good customer experience be, to what extent do you need to keep your customers informed, and how can you use the all-IP migration to your advantage?

In these short videos, the panel will discuss the answers to these and many more questions.

Panel members:

• Mark Howarth - Head of Trading and Partner Experience, Zen
• Steve Blackshaw - IP Migration Director, BT
• Adrian Sutherland - CTO, Iola
• Adam Cathcart - Managing Director, Onecom Partners

Did your channel sales in 2022 indicate an acceleration of IP uptake?

Are resellers recognising the urgency of 2025 and are they getting the job done?

Where should the focus be directed to make more of the all-IP opportunity?

What is being done for services that rely on analogue like alarms and lifts?

What is your partner strategy for 2025 and is it likely to evolve as the clock runs down?

Is there still an education piece to be delivered to catalyse all-IP?

What is your advice for resellers still to get going on their 2025 strategy?

At what point does hitting the 2025 deadline become an unrealistic prospect?

We hope you found these videos useful. For more information on the PSTN/ISDN switch off, and how you can prepare, visit our site here.