As a result of our recently-completed exchange rollout programme, we have expanded our on-net leased line coverage by 55 per cent, allowing us to offer our on-net Ethernet pricing to even more locations across the UK.
But that's not all. We are also proud to announce that Zen is leading the way on the provision of Ethernet circuits, with a mean time to provide (MTTP) that is 21 per cent, or 5.95 working days faster than the industry average. And our on-time delivery, or iCDD of 90.18% is higher than the industry average of 88.12%.
But what does that mean for you? It means that you can trust Zen to deliver fast, reliable and affordable Ethernet solutions for your customers, backed up by our award-winning support and technical expertise. We have more control over our network, which enhances our quality and efficiency, and our dedicated team will work hard to ensure that every Ethernet circuit is delivered on time and to the highest standards.
Here's what Nick Tiddy, our head of sales, has to say:
We are excited to have completed our rollout of exchanges to now have points of presence in circa 700 Openreach exchanges UK-wide. This means we have even more control over our network, further enhancing our quality control capabilities. Our service wrap is what makes us industry leading in turnaround times, benefiting from our wealth of experience in provisioning efficiencies with long tenured managers, a robust escalation process, weekly calls with our suppliers, and monthly service reviews.
Zen Internet - Home SalesSales
01706 902573
Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001