Still not moved to Digital Voice? Eight reasons why you should

Switching to Digital Voice brings a wealth of benefits that ensure you’re not only future-ready but able to enjoy an improved communication experience. The PSTN switch off is on the horizon, set for January 2027, but traditional copper services are already being phased out. This shift makes it increasingly difficult to repair or upgrade these older systems, and practically impossible to get a new copper voice line fitted.

As the transition from traditional broadband connections to modern technologies like full fibre accelerates, landlines will quickly become a thing of the past. So why not experience the future of communication today and choose a Digital Voice service from Zen.

Here are eight reasons why you should make the move to Digital Voice.

1. Future-proof your calls

Digital Voice is the future of the home telephone. It’s that simple. Soon enough, copper-based landline services won’t work at all, and if you don’t have a replacement, you’ll no longer be able to make and receive landline calls at home. The next generation of broadband and voice connections though has been designed to last another generation or more. We’re right at the start of a major technology shift that may well last beyond our lifetimes. Investing in Digital Voice now means you won’t have to worry about being left behind as the telecoms landscape changes.

2. Keep your existing number

Worried about losing your phone number? There’s no need to stress. When you switch to Digital Voice, you can keep your existing number so your friends, family and everyone else can reach you just as they always have. You won’t need to update anyone or change your contact details… it’s just a simple, hassle-free switch.

3. More minutes, more freedom

Our standard Digital Voice package includes 1,000 minutes for calling landline phones and mobiles, with competitive rates for any calls outside of your allowance. But if that doesn’t meet all your calling needs, Digital Voice Extra cranks those numbers up to unlimited, so you can call your friends and family as often as you like.

4. Not just for full fibre

If you’re worried that you need a full fibre connection to enjoy Digital Voice, relax. Our service is designed to work on all our new broadband connections, including SOGEA. This means that even more Zen customers can enjoy the superior quality and features of Digital Voice. Just sign up to a Digital Voice service and plug your phone into your Zen FRITZ!Box router. That’s it!

5. Enhanced quality with FRITZ!Fon C6 handsets

Imagine your calls sounding clearer than ever before. Now imagine a host of extra features that you never dreamt of using your phone for. The FRITZ!Fon C6 handsets are designed to complement Digital Voice perfectly, offering crystal-clear HD telephony to make every conversation feel lifelike. A high-resolution colour display, easy menus, smart home integration, web radio, email integration, and lots more, make the FRITZ!Fon more like a home communications hub than your average telephone.

If you’d like a FRITZ!Fon handset, simply tell us how many you need while making your Digital Voice order.

6. Award-winning customer support

Our commitment to excellence means you’ll always have the support you need. From initial setup to troubleshooting, our friendly and reliable customer service team is here to ensure a smooth and enjoyable switch. Our experts are ready to assist you at every step. We’re not the Which? Customer Service Brand of the Year for no reason!

7. Cutting-edge features for modern living

Digital Voice is packed with modern features. From voicemail-to-email to call forwarding and more, our service is designed to keep you better connected. And these features aren’t just add-ons; they all come as standard to help you manage your calls and messages effortlessly.

8. Join a community of happy customers

When you switch to Digital Voice, you’re joining a community of satisfied customers who have already made the leap and are enjoying the benefits. Our numerous awards, including being the ONLY Which? Recommended Provider for Broadband for four years in a row, stand as evidence of our dedication to being the best. Why not experience the Zen difference for yourself?

Discover more about how Digital Voice can transform your communication here. If you’re new to Zen, you can add Digital Voice to your broadband bundle. Start by entering your postcode here.

If you’re an existing Zen customer, it’s easy to add Digital Voice to your package. Just give us a call on 01706 902001 or visit our contact page to find the email link.