Finding your Broadband Webspace Details

Zen Webspace Switch Off Part 2
Need to go bacK?

This guide is part 2 of a step-by-step series to help our customers migrate their webspace content from our website.

If you've found this page by mistake or wish to go back to the beginning, click here!

Getting your Domain Webspace Details
  • You should already be on the "Select a Service" page from the previous guide, select your domain service that shows.

    Highlighted Domain Name service shown in the Zen Customer Portal

    if you don't see this page, click here to go back to the steps that get you there.

  • Look for the "Domain Registration Technical Details" area

    highlighted text on the Zen customer portal showing domain technical details

  • You should see an FTP "hostname", "account username" and "account password", please take a note of this information

    Domain technical details within the Zen customer portal with the FTP details highlighted
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Phone | Zen Internet
Zen Internet - Home SalesSales
01706 902573
Phone | Zen Internet
Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001