Broadband Guides & Information

Need help and advice on buying and using your Zen broadband? You've come to the right place.

You'll find a tonne of helpful guides and information to demystify and simplify the different types of broadband as well as help with getting the best from your home WiFi.

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Broadband beginner's guide

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What is Home Broadband?

From FTTP and FTTC to Ultrafast and Superfast - we’ve put together a handy guide to help you navigate through the jargon and understand broadband in plain English.

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Run
Broadband Speeds

Explaining the difference and importance of upload and download speeds, and answering that age-old question: what exactly does Mbps stand for?

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Router
Routers

From plug and play and dual-band to parental controls and guest access - everything you need to know and more about our high-end AVM FRITZ!Box 7530 router.

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Guide to Ultrafast broadband

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Superfast Vs Ultrafast broadband

Understanding the difference in speed and service between super and ultra-fast will help you decide which one to select.

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Will Ultrafast work in your home?

If you're interested in Ultrafast broadband its a good idea to check to see if it's possible to connect your home with this type of broadband.

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Guide to getting WiFi in every room

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How to boost WiFi in your home

Getting a WiFi signal in certain rooms in the house is a common problem across the UK. Often it can be more to do with your setup than the broadband service itself.

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WiFi Off
How to get your WiFi to work upstairs

If you've tried moving your router and installing extenders and still have a house of not-spots upstairs, then Mesh WiFi could be the answer to all your WiFi black spot problems

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What is Mesh WiFi?

Mesh WiFi is a more reliable way of achieving faster and smoother broadband speeds throughout the home and banishing "not-spots". But just what is Mesh WiFi and how can you get it?

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Checklist
Advantages and disadvantages of using Mesh

Would a Mesh network improve your broadband and rid you of WiFi 'not-spots'? We take you through the pros and the cons of Mesh networks.

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WiFi
Can you use more than one router in your home?

If you want to use more than one router in your home to fix your WiFi woes, read our guide to the pros and cons of a multi-router setup before you invest your time and money.

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Guide to switching broadband

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How to switch your broadband

Switching is no longer the pain it used to be. Find out just how easy it is to switch from your existing home broadband supplier

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Moving home and your broadband

Moving home can be a lot of work. Find out how Zen customers get a hassle-free experience when moving their broadband

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One Touch Switching -
The future of switching broadband provider

Find out about the upcoming changes to the industry switching process

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Phone | Zen Internet
Zen Internet - Home SalesSales
01706 902573
Phone | Zen Internet
Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001