Need help and advice on buying and using your Zen broadband? You've come to the right place.
You'll find a tonne of helpful guides and information to demystify and simplify the different types of broadband as well as help with getting the best from your home WiFi.
From FTTP and FTTC to Ultrafast and Superfast - we’ve put together a handy guide to help you navigate through the jargon and understand broadband in plain English.
Read moreExplaining the difference and importance of upload and download speeds, and answering that age-old question: what exactly does Mbps stand for?
Read moreFrom plug and play and dual-band to parental controls and guest access - everything you need to know and more about our high-end AVM FRITZ!Box 7530 router.
Read moreUnderstanding the difference in speed and service between super and ultra-fast will help you decide which one to select.
Read moreIf you're interested in Ultrafast broadband its a good idea to check to see if it's possible to connect your home with this type of broadband.
Read moreGetting a WiFi signal in certain rooms in the house is a common problem across the UK. Often it can be more to do with your setup than the broadband service itself.
Read moreIf you've tried moving your router and installing extenders and still have a house of not-spots upstairs, then Mesh WiFi could be the answer to all your WiFi black spot problems
Read moreMesh WiFi is a more reliable way of achieving faster and smoother broadband speeds throughout the home and banishing "not-spots". But just what is Mesh WiFi and how can you get it?
Read moreWould a Mesh network improve your broadband and rid you of WiFi 'not-spots'? We take you through the pros and the cons of Mesh networks.
Read moreIf you want to use more than one router in your home to fix your WiFi woes, read our guide to the pros and cons of a multi-router setup before you invest your time and money.
Read moreSwitching is no longer the pain it used to be. Find out just how easy it is to switch from your existing home broadband supplier
Read moreMoving home can be a lot of work. Find out how Zen customers get a hassle-free experience when moving their broadband
Read moreFind out about the upcoming changes to the industry switching process
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