Managing Email Disk Usage on cPanel
1. Accessing Email Disk Usage Settings
- First, open your cPanel and log in (for a guide on how to do this look here)
- Select "Email Disk Usage" from the "Email" sub-menu
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2. Searching Mailboxes
If an email account or multiple accounts are nearing the email quota, we recommended to regularly track mailbox usage to stop this reaching capacity.
Note: Mailboxes at capacity will not receive any new email.
- First select the "Account", this is the mailbox you want to check the quota for
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- You have two options for searching mailboxes (folders):
- "Search" for the mailbox you specifically wish to manage. Enter it's name in the free text field, and select the search icon
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- If there is nothing input into the search field, you can view all mailboxes for an account in the table shown
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3. Deleting Mailbox Contents
If your disk space is high, you can perform a mass deletion of any mailboxes within an email account, such as junk or trash.
Note: Before deleting the contents of a mailbox, consider making a backup of the data should you need this.
- Select the "Manage" button aside the mailbox you wish to perform a mass deletion on
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- Choose the "Messages to Delete", with options to do this by, Age, Storage size or Viewership
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- Select "Delete Permanently" to purge the selected mailbox
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