Need to get in touch?

If you need to get in touch, you can contact our friendly and helpful teams via phone, email or live chat.
Before you get in touch, have you tried out our help site?

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Christmas opening hours

You can contact our friendly and helpful teams via phone, email or live chat. To give all our people a break we are fully closed on Christmas Day, Boxing Day and New Year’s Day.

Between 23rd and 31st December our Technical Support team will be running reduced hours, finishing early at 6pm, but our Live Chat team can still be contacted until 8pm as usual. For our other teams, hours remain as normal (detailed below).  

We will be returning to our standard schedule from Thursday 2nd January.

Before you get in touch, have you tried out our help site? Click here.

Christmas Opening Times 2024

Contact details

Please select your customer type below.

Already a Zen customer?

Please select the relevant department below.

Technical Support

01706 902001

08:00 - 20:00 Mon-Fri
09:00 - 17:00 Weekends

Email Form
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Order Management

01706 902001

08:00 - 18:00 Mon-Fri


Email Form
Billing

01706 902001

09:00 - 17:00 Mon-Fri

Email Form
Web Hosting and Domains

01706 902961

08:00 - 17:00 Mon-Fri


Not a Zen customer?

Sales Enquiries

01706 902573

09:00 - 17:00 Mon-Fri
09:00 - 17:00 Sat

Email Form

Further information

  • Sales and tech support departments are open on Bank Holidays
Sales

01706 902583

09:00 - 17:00 Mon-Fri
 

Email
Technical Support

01706 902001

09:00 - 17:00 Mon-Fri
09:00 - 17:00 Weekends

Customer Billing

01706 902003

09:00 - 17:00 Mon-Fri

Order Management

01706 902001

08:00 - 18:00 Mon-Fri

Web Hosting

01706 902961

08:00 - 17:00 Mon-Fri

Further information

  • Sales and tech support departments are open on Bank Holidays
  • For all PAC, STAC & switching enquiries, please use email
Sales

01706 902579

09:00 - 17:00 Mon-Fri

Order Management - Ethernet

01706 902650

08:00 - 18:00 Mon-Fri

Customer billing

01706 902902

09:00 - 17:00 Mon-Fri

Technical support

01706 902902

09:00 - 17:00 Mon-Fri

Order Management - broadband & voice

01706 902902

08:00 - 18:00 Mon-Fri

Partner Sales

01706 902080

09:00 - 17:00 Mon-Fri
Closed Sat - Sun

Partner Technical Support

01706 902080

08:00 - 20:00 Mon-Fri
09:00 - 17:00 Sat-Sun

Email

Service Provider Technical Support

01706 902997

08:00 - 18:00 Mon-Fri
09:00 - 17:00 Sat
Closed Sun

Further information

  • We are closed on Bank Holidays
Partner Order Management

01706 902080

08:00 - 18:00 Mon-Fri
Closed Sat - Sun

Partner Credit and Billing

01706 902080

09:00 - 17:00 Mon-Fri
 

Service Provider Order Management

01706 902991

08:00 - 18:00 Mon-Fri
Closed Sat - Sun

Partner Order Management - Ethernet

01706 902991

08:00 - 18:00 Mon-Fri
Closed Sat - Sun

Facilities

01706 902083

09:00 - 17:00 Mon-Fri
Closed Sat - Sun

Calls may be recorded for training and monitoring purposes. Find out more here.

Our office

Company address

Zen Internet
Sandbrook Park
Sandbrook Way
Rochdale
OL11 1RY

General enquiries

01706 902000
9am-5pm Mon-Fri

Help and support

You might find the answer to your query on our YouTube Channel: 'How to By Zen Internet'

Make the move today...

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The Zen Difference

Award winning service and expertise

Award winning service and expertise

People first approach

People first approach

We're independent

We're independent

Our people

We believe in making Zen a great place to work. Because happy staff provide award-winning service and go the extra mile for our customers every day.

Carbon Neutral
Phone | Zen Internet
Zen Internet - Home SalesSales
01706 902573
Phone | Zen Internet
Zen Internet - Customer EnquiriesCustomer Enquiries
01706 902001